Monday, September 28, 2015

Christmas comes early this year at Jumbo

Last year, Jumbo Supermarkten started a successful Christmas Campaign in which they raised money to give people who can’t afford it a nice Christmas dinner of lunch. For a lot of people it is not self-evident that they have a nice family dinner at Christmas, because they can’t afford it. Jumbo wants to support these people, that’s why they cooperated with some charity organisations like VluchtelingenWerk Nederland, Nationaal Ouderenfonds and Nationale Vereniging de Zonnebloem to realise this for people who can’t afford it themselves. The campaign was a big success. They’ve raised enough money to give 329.750 people a Christmas dinner and the company received a lot of positive attention on social media and a lot of media attention. They highlighted their image as a ‘family company’ and their willingness to take responsibility in society as a big company.

This year, a similar campaign will be launched by Jumbo, but Christmas comes early this year. In the press release they released last week they highlighted that they want to do something special for the refugees that are coming to Holland. Since the war in Syria took on extreme forms and the situation got out of hand in the Middle East, a lot of refugees from the Middle East decided to start a dangerous journey to Europe, hoping to find a better future for themselves and their children. In relation to the refugees that are coming to Holland, Jumbo started their campaign earlier to raise more money and help more people. They want to do something extra for the refugees having survived a dangerous journey. They recognized that some people within this group may not celebrate Christmas because of religious reasons, yet they still could use all the help and support they can get.

The early start of this campaign got a lot of media attention. Big news websites in Holland like nu.nl and NOS gave attention to the early start of the campaign. Personally I think it is a smart move from Jumbo to start this campaign earlier and to ‘lift’ on the attention the refugee crisis is getting in de media. The combination of a campaign that was a big success last year and by emphasizing the good cause they’re after by helping refugees, they created a perfect story for journalists to write about. Jumbo wants to create an image where they are seen as a credible, responsible family company. A campaign like this is supposed to support this image. Yet launching a campaign like this also brings a downside: people who have a negative attitude towards refugees are likely to not support this campaign this year. This can lead to negative comments and perhaps eventually negative media attention. What do you think? A smart move from Jumbo or something that could be a problem? 

By Anouk de Jong.

2 comments:

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  2. I agree with you when you say that this is a smart move from Jumbo, taking advantage of all the buzz around the refugees crisis and consolidating itself as a supportive brande. Yet, I think that in the end it will defeat the initial purpose of this campaign and potentially affect their image as a 'family brand'. Besides, I can't help but think it looks a bit like Jumbo is trying to 'kill two birds with one stone'. Wouldn't it have been smarter to keep the Christmas campaign, while also adding a new flash campaign to help the refugees?
    This way, not only it would cement the project started last year, but also show just how much it is aware of what is going on in the country.

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